BankMobile Disbursements
Don't Get Scammed! Watch Out for Phishing Emails
Scam emails claiming to be from BankMobile or Financial Aid are circulating and may
warn of delayed or missing disbursements. This type of scam is known as phishing.
These messages are not legitimate and are not sent by Bakersfield College.
If there is any uncertainty, do not click links and contact the Office of Financial Aid & Scholarships directly to verify whether a message is legitimate.
Common Phishing Red Flags
If there is any uncertainty, do not click links and contact the Office of Financial Aid & Scholarships directly to verify whether a message is legitimate.
- Fake Email: Scammers send messages that look like official campus or BankMobile emails. They often claim your financial aid is delayed or at risk.
- Fake Form: The link leads to a form asking for personal information or passwords. Bakersfield College will NEVER ask for this.
- Stop & Report: Do not click links or enter information. Take a screenshot and send it to: report-spam@kccd.edu
Common Phishing Red Flags
- missing sender name
- no callback number or business address
- spelling errors
- urgent language
Disbursements
Receiving the Funds
Kern Community College District delivers your refund with BankMobile Disbursements,
a technology solution, powered by BMTX, Inc.
Get information about your refund choices.
Watch a short video overview of the refund process.
View our third-party servicer contract for refund management.
Contact Financial Aid
We are here to help you.
In-person
- Monday - Thursday: 7:30 AM - 5:30 PM
- Friday: 8:00 AM - 12:00 PM
- Saturday - Sunday: Closed
- Don't Forget Your Photo ID!
Online via Zoom
- Monday - Thursday: 8:00 AM - 4:00 PM
- Friday: 8:00AM - 11:45 AM
- Saturday - Sunday: Closed
Email
- BC ID number required
- All responses via your BC Assigned email
- Response time within 24-48 working hours of receipt
Federal School Code: 001118
Phone: (661) 395-4428 | Fax: (661) 395-4688 | Email: bc_faid@bakersfieldcollege.edu
Address:
Bakersfield College
Office of Financial Aid
1801 Panorama Dr.
Bakersfield, CA 93305
