Counseling and Advising

To access Starfish to schedule an appointment:

1. Login to InsideBC
2. Locate the 'More Tools' card
3. Click Starfish
4. Locate the "My Connections" box on your Starfish Dashboard. This will list all the professors in your active term as well and the Counselor and Educational Advisor on your pathway (based on your declared major).
5. Click the "Schedule" link below the specific persons name. In-person and Zoom meetings are available.

You will receive an email confirmation of your appointment. This will include important information regarding the meeting, location, and Zoom meeting link, if necessary.

For Zoom meetings, we suggest you login from a computer, laptop, or tablet with a microphone and webcam to optimize your virtual appointment.

Visit the Zoom Video Tutorials website for more information on starting a zoom meeting.

Smartphone app downloads:

• Zoom Cloud Meetings App for iPhone
• Zoom Cloud Meetings App for Android

Scheduled appointments may not be available during peak registration periods and/or during the summer. Please be on time to your appointment. You may also need to provide copies of your unofficial college and/or university transcripts to determine course clearance or course placement.

The BC Counseling and Advising Center offers both in-person and virtual appointments with a Pathways Counselor to discuss, develop, and finalize a Comprehensive Student Education Plan. In summer, counseling appointments are available from 8 am to 5 pm, Monday through Thursday (campus is closed on Friday). Students may also schedule an appointment in Starfish with their assigned Pathway Counselor. Additionally,  appointments may include a range of topics such as a major change, academic probation clearance, academic appeals, dismissal/disqualification counseling and restoration, education plans for Financial Aid appeals, unofficial transcripts evaluation, pre-requisite validation, graduation review/planning, transfer planning, academic standing, policies and more!

Appointment Policy: The BC Counseling and Advising Center is committed to serving all students. To do so effectively, our appointment policy is designed to ensure efficient scheduling and student accountability for the 30-minute counseling session.

Check-In Time: Students are permitted to check-in for their scheduled appointment up to 15 minutes prior to the scheduled time, and no sooner.

Late Check-Ins: Students are permitted a 5-minute grace period for appointments that are 30 minutes in length. If your check-in time is past the 5-minutes of allowable time, the appointment will be canceled and a new scheduled appointment must be scheduled. For appointments that are 1 hour in length, a 10-minute grace period is allowed. Any check-ins past the 10-minute grace period for hour long appointments, will result in a cancellation and need for the establishment of a new appointment.

No-Show Policy: If three consecutive appointments are missed without prior cancellation,  no additional scheduled appointments are permitted during the semester. All additional meetings will be on a 10-minute drop-in basis only.