Citizen Leadership Center

Cityscape with a close up of people holding hands

The Citizens Leadership Center's purpose is to give citizens the tools and know-how to exercise their power beyond the ballot, equipping them with the pragmatic, problem solving skills needed to work together despite their political differences. BC strives to develop new leaders who know how to work with people with whom they disagree and are skilled at identifying practical solutions. This certificate through the Citizen Leadership Center will teach you your legal rights as a citizen leader who can bring solutions. Learn to get in the game of government decision making, with a successful practitioners' method called No-Blame Problem Solving. Sign up for this free course:

Leadership & No-Blame Problem-Solving

Civic Trustees have an impressive track record finding solutions to problems in their own cities and towns, using the No-Blame approach. Learn how they do it and become a citizen leader in yours. All it takes is caring about your community and the desire to seek practical solutions instead of pointing fingers and assigning blame.

Join the The Citizens Campaign

Leadership & No-Blame Problem-Solving Certificate

Self-paced, auto-graded course, approximately 10 hours to complete

Cost: $0


Are you frustrated with government? Are you worried about the political blame game and the inability of leaders to keep pace with pressing problems?

This course will teach you the ten steps of No-Blame practical problem-solving, proven successful in the venue of local government. This method has been applauded by respected government and business leaders alike for its applicability in all venues. You will also learn how to get in the game of government decision-making. Learn the rules of the game, the positions you can take, and how to score with proven solutions. And while you're at it, earn a Certificate in Leadership and No-Blame Problem-Solving with the logo of The Citizens Campaign's partner, the NFL Alumni Association.

It's the 21st century: we can't wait on the sidelines and expect government officials to keep pace with solving every problem. You've voted, maybe you've protested, but you can do much more. You can get in the game, using your common sense and financial awareness, and propose solutions that government officials — or corporate executives — will be excited to adopt.

Course Learning Objectives:

After completing this course, you will be able to:

  • Evaluate solutions to determine if they are practical, evidence-based, and cost-effective
  • Use No-Blame Problem Solving in professional contexts such as government, the corporate world, nonprofit advocacy, and/or your personal life
  • Recognize your right to access public records and participate in government decisions at local power centers
  • Identify roles you can take in your city to offer solutions and leadership without running for office

Course Material:

  • Citizen Power: A Citizen Leadership Manual by Harry S. Pozycki and Caroline Pozycki (Rutgers University Press)
  • Ten videos of 5-10 minutes each
  • Interactive quizzes & polls

Course Outline:

  1. Introduction
  2. Principles of No-Blame Problem Solving
  3. No-Blame Problem Solving: Shaping Your Solution
  4. No-Blame Problem Solving: Presenting Your Solution
  5. Local Power Centers: Mayor, Council, & School Board
  6. Local Power Centers: Planning Board & Local Political Parties
  7. Citizen Power in the 21st Century
  8. Media Literacy
  9. Powerful Citizen Leadership Roles: Civic Trusts & Solutions Advocates
  10. Powerful Citizen Leadership Roles: Appointed Government Office & Local Political Party Representative

For more information, contact or Prof. Allen Bolar at