Technology Support Services is an integral partner in creating and delivering an innovative, collaborative and effective technology solutions and a proponent of collaborative working environments, providing accessibility, and committed to providing exceptional support to facilitate teaching, learning, training and campus goals within our community as it directly relates to student success. Technology Support Services and Media Services are under one umbrella, providing solutions, from specification of technology, to maintaining our data network infrastructure, updating computer software and hardware, providing classroom media technology support, video production, live event media streaming and event technology support.
All technology support issues need to be submitted via the ticketing system. Go to KCCD Service Center and then click on “Create Case” twice. Make sure to fill out all required fields.
During this time:
|Todd Coston||Director, Information Technologyfirstname.lastname@example.org||
|Brett Redd||Assistant Director, Technology Support Servicesemail@example.com||
|Judy Ahl||Technical Coordinator, Technology Support Servicesfirstname.lastname@example.org||
|Martin Ibarra||System Support Specialist Iemail@example.com||
|Eddie Ledbetter||System Support Specialist IIfirstname.lastname@example.org||
|Chris Leithiser||System Support Specialist Iemail@example.com||
|Ian Mason||System Support Specialist Ifirstname.lastname@example.org||
|Timothy Mason||System Support Specialist Iemail@example.com||
|Israel Mendoza||System Support Specialist Ifirstname.lastname@example.org||
|Ying Vang||Support System Specialist Iemail@example.com||
|William Velasquez||System Support Specialist IIfirstname.lastname@example.org||
|Zach Wharton||System Support Specialist Iemail@example.com||
Media Services is located on the first floor of the Grace Van Dyke Bird Library in the southwest corner of the computer commons area.