Technology Support Services is an integral partner in creating and delivering an innovative, collaborative and effective technology solutions and a proponent of collaborative working environments, providing accessibility, and committed to providing exceptional support to facilitate teaching, learning, training and campus goals within our community as it directly relates to student success. Technology Support Services and Media Services are under one umbrella, providing solutions, from specification of technology, to maintaining our data network infrastructure, updating computer software and hardware, providing classroom media technology support, video production, live event media streaming and event technology support.
All technology support issues need to be submitted via the ticketing system. Go to KCCD Service Center and then click on “Create Case” twice. Make sure to fill out all required fields.
Name | Position | Voice Phone | Location | |
---|---|---|---|---|
Brett Redd | Interim Executive Director, Technology Support Services | brett.redd@bakersfieldcollege.edu |
(661) 395-4605 |
L 187 |
Amanda Brucker | Information Services Coordinator | amanda.brucker@bakersfieldcollege.edu |
(661) 395-4899 |
L 188 |
Israel Mendoza | Program Manager, Technology Support Services | israel.mendoza@bakersfieldcollege.edu |
(661) 395-4702 |
L 189 |
Kristin Rabe | Interim Assistant Director, IT | krabe@bakersfieldcollege.edu |
(661) 395-4615 |
L 133 |
Christina Rodriguez | Department Assistant I | christina.rodriguez@bakersfieldcollege.edu |
(661) 395-3546 |
L 182 |
Name | Position | Voice Phone | Location | |
---|---|---|---|---|
Jason Heidemann | System Support Specialist I | jason.heidemann@bakersfieldcollege.edu |
(661) 395-4087 |
L 190 |
Martin Ibarra | System Support Specialist I | martin.ibarra@bakersfieldcollege.edu |
(661) 395-4077 |
L 180 |
Erik Juarez Tapia | System Support Specialist I | erik.juarez@bakersfieldcollege.edu |
(661) 395-3517 |
L 176 |
Eddie Ledbetter | System Support Specialist II | eddie.ledbetter@bakersfieldcollege.edu |
(661) 395-4483 |
L 174 |
Timothy Mason | System Support Specialist I | timothy.mason@bakersfieldcollege.edu |
(661) 395-4822 |
L 172 |
Gerardo Maya | System Support Specialist I | gerardo.maya@bakersfieldcollege.edu |
(661) 395-3519 |
L 178 |
Guadalupe Nunez | System Support Specialist I | guadalupe.nunez@bakersfieldcollege.edu |
(661) 395-4703 |
L 177 |
Ying Vang | Support System Specialist I | yvang@bakersfieldcollege.edu |
(661) 395-4699 |
L 179 |
William Velasquez | System Support Specialist II | william.velasquez@bakersfieldcollege.edu |
(661) 395-4641 |
L 175 |
Zach Wharton | System Support Specialist I | zachary.wharton@bakersfieldcollege.edu |
(661) 395-4695 |
L 174 |
Media Services is located on the first floor of the Grace Van Dyke Bird Library in the southwest corner of the computer commons area.
Name | Position | Voice Phone | Location | |
---|---|---|---|---|
Kristin Rabe | Interim Assistant Director, IT | krabe@bakersfieldcollege.edu |
(661) 395-4615 |
L 133 |