Bakersfield College

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Office of Institutional Effectiveness

The Office of Institutional Effectiveness at Bakersfield College (BC) supports the college's mission and commitment to academic learning and student success by providing quality, accessible, and relevant information to facilitate decision-making and planning processes that provides the basis for data-driven decisions to improve student learning and institutional effectiveness.

What We Do

The Office of Institutional Effectiveness strives to meet the needs of the Bakersfield College community by conducting research, providing reports and institutional data related to:

  • Institutional Effectiveness
  • Accreditation
  • College Initiatives (SSSP/Student Equity/Strong Workforce)
  • Student Learning Outcomes and Assessment
  • Annual Unit Planning
  • Program Review
  • Education Master Planning 
  • Matriculation and Enrollment Strategies
  • Grant and Funding Reports 

Our Staff

Name Title Phone
Craig Hayward, Ph.D. Dean of Institutional Effectiveness 395-4948
Amber Hroch, Ph.D. College Institutional Researcher 395-4988
Karen Snow Research Analyst  395-4668
David Buitron Research Analyst 395-4390
Alma Livingston Research Analyst 395-4993
Lori Ortiz Executive Secretary  395-4662

Our Faculty Research Liaisons

Name Title Phone
Dr. Jon Brown Math Faculty Research Liaison 395-4231
Dr. Janet Fulks Biology Faculty Research Liaison 395-4381
Dr. Matt Garrett History Faculty Research Liaison 395-4267
Dr. Eleonora Hicks Sociology Faculty Research Liaison 395-4868


Do you have a specific research need? Use the button below to submit a request to the Office of Institutional Effectiveness.




Research Request Form


Kern Community College District