Bakersfield College

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Office of Institutional Effectiveness

The Office of Institutional Effectiveness at Bakersfield College (BC) supports the college's mission and commitment to academic learning and student success by providing quality, accessible, and relevant information to facilitate decision-making and planning processes that that provides the basis for data-driven decisions to improve student learning and institutional effectiveness.


What We Do

The Office of Institutional Effectiveness strives to meet the needs of the Bakersfield College community by conducting research, providing reports and institutional data related to:

  • Institutional Effectiveness
  • Accreditation
  • College Initiatives (SSSP/Student Equity/Strong Workforce)
  • Student Learning Outcomes and Assessment
  • Annual Unit Planning
  • Program Review
  • Education Master Planning 
  • Matriculation and Enrollment Strategies
  • Grant and Funding Reports 

Our Staff

Name Title Phone
Craig Hayward, Ph.D. Dean of Institutional Effectiveness 395-4948
Karen Snow Research Analyst  395-4668
David Buitron Research Analyst 395-4390
Alma Livingston Research Analyst 395-4993
Lori Ortiz Executive Secretary  395-4662

Our Faculty Research Liaisons

Name Title Phone
Dr. Jon Brown Math Faculty Research Liaison 395-4231
Dr. Janet Fulks Biology Faculty Research Liaison 395-4381
Dr. Matt Garrett History Faculty Research Liaison 395-4267
Dr. Eleonora Hicks Sociology Faculty Research Liaison 395-4868

Helpful Links

Institutional Scorecard

The Institutional Scorecard represents a tool for both communication and dialogue about the important work going on at the college. The Scorecard represents a barometer of our strategic initiatives aligned with the mission of the College and includes metrics regarding student profile, student success, and institutional planning.

Renegade Scorecard

Kern Community College District