This program develops the student’s knowledge and basic skills to seek entry level employment in the automotive services industry. These include a general technical knowledge of the automobile and light truck; automotive service writing including California legal requirements set forth by the Bureau of Automotive Repair; customer satisfaction including telephone and face-to-face interpersonal communications skills; handling warranty claims and documentation; DMV documentation and processing; use and understanding of general office keyboarding skills, and automotive parts sales and stocking systems.
Career opportunities include automotive repair front desk, occupations requiring a general technical knowledge of the automobile and light truck, automotive service writing including California legal requirements set forth by the Bureau of Automotive Repair, handling warranty claims, DMV documentation and processing, automotive parts sales and stocking systems.
Upon completion of the following courses with at least a ‘C’ grade in each course, the student will be awarded an Automotive Management Job Skills Certificate.
Upon successful completion, the student will:
Total Units: 14
|AUTO B1AB||Introduction to Automotive Technology||4.0|
|AUTO B3||Fundamentals of Automotive Management and Services||4.0|
|INDT B10||Occupational Readiness (or equivalent)||3.0|
|COMP B5||ntroduction to Microsoft Office||3.0|