Bakersfield College

Bakersfield College Administration Building

Frequently Asked Questions

Do I need to e-mail the instructor when I register for an ALEKS course?

No. Instead of e-mailing the instructor, you are required to attend an orientation for the course.  If this requirement has not been fulfilled by the first three days of the semester (if you started late, then by the first three days you enroll in the class), you will be dropped from the course.  There are large group orientations scheduled for various times during the week prior to classes starting and/or the first three days of classes.  The location and times for the orientations can be found in the class schedule or by visiting the Distance Learning website.  Be sure to arrive on time to the orientation, as latecomers will not be admitted.

What if I can’t make it to the orientations?

Orientation is required for ALL students enrolled in a hybrid course. You are strongly encouraged to attend one of the scheduled group orientations, especially if this is your first time in one of our hybrid courses.  However, if you cannot make it at any of the times that are offered, you should contact the Math Lab AS SOON AS POSSIBLE to make other arrangements to complete this requirement. If this requirement has not been fulfilled by the first three days of the semester (if you started late, then by the first three days you enroll in the class), you will be dropped from the course. The Math Lab is located in the Learning Center, CSS-140, or can be reached by phone at 661-395-4530.

Do I have to come to orientation if I've taken a hybrid course before?

Even if you've been enrolled in a hybrid course before, you must still attend an orientation. Orientation is required for ALL students enrolled in a hybrid course, including those students who are returning to finish up an Incomplete grade. Come in to the Math Lab during the first week of the semester to complete this requirement.  The Math Lab is located in the Learning Center, CSS-140, or can be reached by phone at 661-395-4530.

Do I have to buy a book?

There is no textbook required for this course.  However, you are required to purchase an ALEKS student access code. A textbook is optional for Math B50. So any appropriate Pre-Algebra book may be used in conjunction with the course. For Math B60/Math B70, a digital copy of the text book, Bello: Introductory/Intermediate Algebra - A Real World Approach, 3rd Ed. (McGraw-Hill, Paperback) will be provided when you use your access code and start the course in ALEKS.

How often do I have to come to campus?  OR  Why is this a “hybrid” online class?

You will have to come to the main Bakersfield College campus a minimum of five (5) times during the semester.  Both the orientation and Proctored Assessments (for your grade in the course) can only be done on-campus in the Math Lab.  This is why we are called a “hybrid” online class – since you can’t do everything online. 

What should I do if I can’t purchase my ALEKS access code yet?

If you cannot purchase your access code, you should speak to Dr. Jonathan Brown, Math Lab Coordinator immediately to discuss options.  Once you are able to buy it, you can come in to the Math Lab for an add slip to re-register for the class, and your required hours will start at that time.  If you do not drop the class on your own, you will rapidly fall behind on your time requirement, and will likely be dropped by the instructor.  In this case, to get back into the class you would be required to use your one-time-only reinstatement.

Do I have to keep putting in hours once my ALEKS pie is at 70% or better?

Yes. Unless you have scored a “C” or better on a PROCTORED ASSESSMENT, your hours will still be monitored by Math Lab staff.  If you fall 10 or more hours behind, you will be dropped from the course.

What do I do to get back into my class after being dropped, and what will my required hours be?

If you are dropped, you can use your "no questions asked" reinstate by coming into the Math Lab in person. You will have to fill out a reinstate form and complete 30 minutes of tutoring, and the required hours. The required hours will be the number of hours you are supposed to have, when you put in 8 hours every week (14 hours for the summer semester). Then, we will give you a form to take to Admissions and Records in order to reinstate. Plan on arriving by 5:00 pm Monday - Thursday and by 11:30 am on Fridays(closed during summer semester) in order to complete the transaction in one trip, to be sure to get to Admissions and Records before they close. While dropped, you can still work on the ALEKS program; put in as much time as your schedule allows. Any time you complete while dropped will count toward your new total once you are reinstated.

 If I’m dropped, can I still work on ALEKS before being reinstated?

Yes. Hours that you spend on ALEKS prior to being reinstated will still be counted towards your hour requirement, and can help you get a head start.  If you are dropped again after having been reinstated, you would have to get approval from the Math Lab Coordinator to be reinstated again.

Can I take more than one ALEKS course in a semester?

Yes!  If you move quickly through the course material and complete your Proctored Assessment with a grade of “C” or better prior to the last day for adding a hybrid course (typically at the end of the 11th week of classes for Fall and Spring, end of 6th week for Summer) then you may add the next ALEKS course.  Provided that your current ALEKS code has not expired, it can also be used for the following class.

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