THIS IS NOT A SCAM. EMAIL SENT IN ERROR TO ALL STUDENTS FROM STARFISH on 04/07/20
The following email from “[Starfish] Package Complete” email sent from “BC_FAid@BakersfieldCollege.edu” on 04/07/20 IS NOT A SCAM:
Congratulations XXXXXX!
Your file has been completed and awards have been added, please allow 1-2 weeks for disbursement. Please make sure you have set up your account at www.RefundSelection.com.
Check your online statement:
- Visit www.BankMobile.com (or use the app).
- Log in to your account with your username and password.
- Select "My Account" from the main menu bar.
- Next, choose "Account Statements".
THIS EMAIL WAS SENT IN ERROR and only intended for Bakersfield College students who are currently enrolled and have completed their financial aid application with our institution. If you are not currently enrolled, nor do you have a financial aid application on file with Bakersfield College, please disregard this message as you have not been approved for a refund at this time.
Awards can also be viewed at Bakersfieldcollege.edu >InSideBC>Financial Aid tab> Awards>view award by aid year.
The Office of Financial Aid and Scholarships
Kern Community College District has partnered with BankMobile to deliver your financial aid refund. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoices/. BankMobile is committed to delivering 100% of your refund, providing you with clear choices and offering great customer service.
Watch a short video overview of the refund process:
How to Receive Your Refund
Get a Personal Code
Look for your Refund Selection Kit. It will arrive in a bright green envelope and contain your Personal Code. In addition to the Refund Selection Kit, you will also receive an email from BankMobile containing your Personal Code. Once you have your code, follow these easy steps:
- Visit RefundSelection.com (If requesting an instant code, use School Name: Kern Community College District)
- Enter your unique Personal Code from the green envelope or email (or select "Need a Code?" for instant access)
- Select how you’d like to receive your money
Refund Choices
Deposit To An Existing Account (1-2 business days)
Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account.
Deposit To A BankMobile Vibe Checking Account (Same business day)
If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
Paper Check Delivered By USPS (5-7 business days)
A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5–7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.
Manage my BankMobile Profile
Login only available after you have selected a refund preference.
Contact BankMobile Customer Care
To contact BankMobile Customer Care, visit
https://bankmobilevibe.com/contact-us/ or you can call the number on the back of your card.
To view our institution’s contract with BankMobile, a Division of Customers Bank, go to: BankMobile Contract with Kern Community College District
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