NOTICE: As of 05/30/2019, BankMobile Disbursements will increase their monthly service fee, from $1.99 to $2.99, on BankMobile Vibe Checking Accounts with less than $300 deposit per statement cycle. Financial aid refunds are not eligible toward the $300 in total deposits required to avoid incuring the service fee. Please read the BankMobile Vibe Account Fee Schedule for details. To make changes to your Vibe Account or Refund Preference, Login to your BankMobile Account.
To learn how to avoid monthly service fees, see How to Avoid Monthly Service Fees (PDF).
Kern Community College District has partnered with BankMobile to deliver your financial aid refund. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoices/. BankMobile is committed to delivering 100% of your refund at no cost, providing you with clear choices and offering great customer service.
Watch a short video overview of the refund process:
How to Receive Your Refund
Get a Personal Code
Look for your Refund Selection Kit. It will arrive in a bright green envelope and contain your Personal Code. Once you have your code, follow these easy steps:
- Visit RefundSelection.com (If requesting an instant code, use School Name: Kern Community College District)
- Enter your Personal Code (or select "Need a Code?" for instant access)
- Select how you’d like to receive your money
Refund Choices
Deposit To An Existing Account (1-2 business days)
Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account.
Deposit To A BankMobile Vibe Checking Account (Same business day)
If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
Paper Check Delivered By USPS (5-7 business days)
A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5–7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.
Manage my BankMobile Account
Login only available after you have selected a refund preference.
Contact BankMobile Customer Care
Call 1-877-327-9515 or for faster service visit BankMobile's Facebook page and send a private message.
To view our institution’s contract with BankMobile, a Division of Customers Bank, go to: BankMobile Contract with Kern Community College District
Accessibility Center
President’s Blog