When scheduling a video appointment, you must be prepared to collaborate in real-time with your counselor. The counselor will be using share screen, whiteboard, and document sharing applications within the video meeting space. Please join the video meeting on a COMPUTER; all laptops and desktop computers with a Chrome or Firefox web browser will work for virtual counseling sessions. Your device must have both microphone and camera capabilities. You may use a cell phone if you do not have these options but if technical issues arise, please be prepared to continue your counseling appointment via telephone.

Online Counseling Requirements:

• Use of a laptop or desktop is preferred.
• Use Chrome or Firefox as your internet browser
• Have a microphone and a webcam activated (headset with microphone highly recommended)
• Test your webcam and audio prior to meeting.