When scheduling a video appointment, you must be prepared to collaborate in real-time with your counselor. The counselor will be using share screen, whiteboard, and document sharing applications within the video meeting space. Please join the video meeting on a COMPUTER; all laptops and desktop computers with a Chrome or Firefox web browser will work for virtual counseling sessions. Your device must have both microphone and camera capabilities. You may use a cell phone if you do not have these options but if technical issues arise, please be prepared to continue your counseling appointment via telephone.
Your privacy is important to us! Please find a private location where you will be able to communicate with the counselor comfortably. The counselor may share confidential information that needs to remain private, the use of a headset is strongly recommended.