Registering FAQs

How do I become a student?

New students - never attended BC before

Go to the Apply page

Returning student - you have attended BC before

• Go to InsideBC
  - this link can be found on the top left of our website in the black bar
• This will take you to the Password Manager.
• Click Forgot Password
• Click forgot password again
• When prompted, enter your:
  • Last name
  • Last four of your Social Security Number
  • Date of Birth
• You will be prompted with your security Question. As long as you can answer the question you can change the password.
• You should now receive your ID number and email.

How do I do submit my update form/application?

An update is needed to add classes for an upcoming semester.

• Login to InsideBC
• Click MyBanWeb menu dropdown at the top, next to your name.
• Select Update Form
• Select the correct term (semester)
  • Spring begins in January
  • Summer begins mid-May to early June
  • Fall begins mid to late August
• Check your information is correct and make any edits needed.
• Submit the form.

If you need assistance, email bcadmission@kccd.edu with your questions. Make sure to use your BC assigned email account when emailing us.

How do I register for classes?

See the step-by-step guide How to Register for Classes.

How do I know my Registration Date?

To find your registration date:

• Login to InsideBC (top left of the Bakersfield College websie)
• Click the MyBanWeb menu
• Select Registration Status
• Select the Term
• Click Submit

How do I clear holds on my account?

• Login to InsideBC
• Click MyBanWeb menu dropdown at the top, next to your name.
• Select Registration Status
• Select appropriate term
• Click Submit
• Read about the hold for the semester identified.
• Click View Holds at the bottom. This will tell you exactly what the hold is. Once you know exactly what the hold is on your account, email bcadmission@kccd.edu with your hold (include screenshot if necessary) and how we can assist.

How do I take a course if I am a High School student?

Go to How to enroll for Early College and follow the steps shown.

If you have any questions email earlycollege@bakersfieldcollege.edu. Make sure to you use your BC assigned email account when emailing us.

I am being charged out of state tuition, how can I fix the problem?

How you filled out your update form will determine what information will be required. To establish California residency there must be a union of physical presence in California and the intent to become a resident.

• Physical presence is established after one year of continuous residence in California completing at least a day before the semester for which application is being made. Physical presence within the state solely for educational purposes does not constitute establishing California residence, regardless of the length of that presence.
• Intent is established through completion of the specific items listed on the residency form.

Email bcadmission@kccd.edu from your BC email for further assistance with your questions. You can access the Residency Determination Form online.

How do I submit an AB540 and official transcripts?

If you need to submit documentation for AB540, or have questions in regards to AB540, please contact Rafael Centeno at ab540@bakersfieldcollege.edu

What if I have sealed official high school transcripts and the AB540 form filled out?

If you already have an AB540 form filled out and the Official high school transcripts, please mail them to the Admission and Records Office as we are still collecting mail from our mailroom. The mailing address is

Bakersfield College
Admissions & Records
1801 Panorama Drive
Bakersfield CA, 93305

What if I already have an Enrollment Exception form where do I turn it in and what is required on this form?

Enrollment Exception forms should have CRN, Course name, and Course number. The form must have 2 signatures: Instructor, Department Chair or Dean over that department, and the student’s. All student information, name, student ID number, and dates must also be on this form and legible for processing. Email the form from your BC assigned email account to bcadmission@kccd.edu.

What if I was dropped by mistake from a class or trying to enroll in a restricted course?

If you are trying to get re-instated into a class or enrolled in a restricted course, email the instructor and they will assist you with getting you back into the class. Make sure to use your BC assigned email account when emailing instructors or student service departments.

I am trying to drop a class, but it says I have a hold on my account. What is academic probation? Who do I speak to regarding this hold?

1. For an academic hold, email the counseling department at counseling@bakersfieldcollege.edu. A staff member can assist you with the academic probation process.
2. Request the Drop Exception Form from bcadmisssion@kccd.edu from your BC assigned email account. We will give you further instructions with the form.

I would like to challenge or dispute a grade. What do I do?

Email the professor of the course first. If you have already done so and would like to proceed, then email the department chair of the subject you are disputing. If you need further assistance, email bcadmission@kccd.edu from your BC assigned email account for further assistance.

I have a Grade Change Card. Who do I turn it into?

Only faculty, department chairs or deans can submit the form to A&R for processing. Email the Grade Change Card to bcadmission@kccd.edu from your BC employee email account and keep the original for reference in case it is needed for audit purposes. Students should not have access to the Grade Change Cards.

How do I get official proof of enrollment for the current semester?

Do you have a form for A&R to fill out? Insurance, housing, training verification, childcare etc.? A&R could also provide you with an official letterhead verification.

Most verifications take three business days to process. Request the Verification Form by emailing bcadmission@kccd.edu and you can submit the completed form by email bcadmission@kccd.edu from your BC assigned email account.

How do I get official proof of enrollment for a previous semester?

You can request an official transcript online on our Transcripts page.

How do I submit documentation for a name change, social security change, or date of birth?

This change will require two forms of Government Documentation, depending on which change you need to do. We need one government-issued picture ID and one legal document showing proof of the change you would like to make.

An example is if you want to change your name due to marriage, you can send in your California Driver’s License or California Identification Card with the new name along with your marriage certificate. If you have further questions, please email bcadmission@kccd.edu from your BC email account to get started with this process. If you are sending documentation, please email bcadmission@kccd.edu to get the File Express link, so you can send documentation and get instructions.

What do I do if I cannot access my Inside BC portal?

• Go to InsideBC
  - this link can be found on the top left of our website in the black bar
• You are taken to the Password manager.
• Click Forgot Password
• Click forgot password again
• Enter when prompted your
  • Last name
  • Last four of your Social Security Number
  • Date of Birth
• You will be prompted with your security Question. As long as you can answer the question you can change the password.
• You should now receive your ID number and email.

If you cannot access your security question, email bcadmission@kccd.edu.

How do I get my BC ID number and email address if I received an email that there were discrepancies in my account?

If you applied for Bakersfield College and have a CCC ID number, but did not receive your BC ID number and email address, and received an email stating that there were discrepancies in your account, email bcadmission@kccd.edu. Include your CCC ID #, full name, date of birth and physical address on the application. We will help you retrieve your BC ID number and college email address.

How do I change my major?

Fill out the Change of Major Form completely. Email the form from your BC email to bcadmission@kccd.edu and keep the original for reference. The process may take up to 72 hours to process.

What classes are currently being offered?

Class Schedule Pre-defined Searches

The Class Schedule page has links to many pre-defined searches for current class offerings.

Class Search without logging into InsideBC

• See Search for Classes under the Programs and Classes menu Item
• Select Term
• Click submit

This will show all the courses currently being offered. To register for the course, you must use the Add or Drop Option in InsideBC.

How do I drop my classes due to a medical hardship or extenuating circumstance?

Email BCadmission@kccd.edu for the Drop Exception Form and detailed instructions for the process.

How do I turn in forms to A&R?

For any of the following forms:

• Enrollment Exception Form
• Drop Exception
• Residency Determination
• Verification of Enrollment
• Request to Repeat a completed course
• Request to Repeat a Course Beyond the Limit
• Request to Accept Prerequisites
• Major Change
• Course Audit Form
• Concurrent Enrollment Form
• Third Repeat

We have unique process for each form while working remotely. Email the complete form to bcadmission@kccd.edu from your BC email. If you do not have the form and are inquiring where to access the form, email us and we will send the form with instructions. All forms must be complete and legible to be processed.

How do I access my unofficial transcripts?

Students may access their unofficial transcripts at any time by:

• Login to InsideBC
• Click MyBanWeb menu dropdown at the top, next to your name.
• Select View Transcripts

If you cannot login to your BC account, email bcadmission@kccd.edu .

Unfortunately, f you attended BC prior to 1987, these records are housed in our office and would need to be accessed manually or located in our scanning system. You would need to reach out via email at bcrecords@kccd.edu and/or wait until the campus re-opens to access these unofficial/official transcripts. If you have a BC assigned email account please make sure to use this when corresponding to our office.

How do I drop a class?

You may drop a class through InsideBC:

• Login to InsideBC
• Click MyBanWeb menu dropdown at the top, next to your name.
• Select Add or Drop Classes
• Find the class you wish to drop
• select drop down box next to the title of course to drop
• click Submit Changes

If you still have questions or concerns about dropping a class you are currently registered for, email bcadmission@kccd.edu from your BC email account.

Records FAQs

Will I get notified when my transcript evaluation has been completed?

No. Transfer credit will be posted to your unofficial transcript under “Transfer Credit Accepted by Institution.” Please keep observance of your unofficial transcript. At this time, transcript evaluations may take up to 24 weeks. The 24-week waiting period begins when official transcript(s) and Request for Evaluation form have been received.

Will Admissions and Records complete the Verification of Intent to Earn AS-T/AA-T Degree even though my ADT was electronically verified through the ADT eVerify website?

No. Please be sure to submit official transcripts to your CSU to show the conferral of your degree.

Can my Academic Renewal be expedited?

Unfortunately, no. At this time, Academic Renewals may take up to 8 weeks to be processed. If you have a question, email bcrecords@kccd.edu from your BC student email account.

How will I know if my Academic Renewal was approved or denied?

Once your Academic Renewal is processed, an email will be sent to your Bakersfield College Student account/email.

What if I want to take a Credit by Exam test with my instructor for credit?

Credit by Exams forms will not be available during our virtual schedule. Once campus reopens for normal business hours, a student may request to receive the credit by exam form and instructions on the process.

What if I need a substitution/waiver form for graduation?

Email bcrecords@kccd.edu for the form and instructions on the process. If you have a form already signed and just need to turn it in, please email the form to bcrecords@kccd.edu from your BC assigned email account and keep the original for reference.

Do I need to submit a Graduation Petition for every major?

No. Please list all the majors on one graduation petition if you plan to complete all degree requirements by the end of the same semester. Email the graduation petition to bcrecords@kccd.edu from your BC assigned email account.

Can I withdraw my graduation petition?

If you no longer wish to be awarded, send an email to bcrecords@kccd.edu from your BC student email account requesting to withdraw your graduation petition.

How do I change my last name on my diploma?

Admissions and Records must print diplomas with the name we have in our student data system (Banner). If your name changed, you must first submit the required documentation to Admissions and Records in order to have your name updated in Banner. You must present two forms of legal documentation, which have two instances of the new name you wish to have. Email email to bcadmission@kccd.edu from your BC student email account to get instructions on how to submit your documentation through File Express.

How do I know I am qualified to participate in Commencement if I have not heard what the status is on my graduation petition?

Currently, May 2020 Commencement is postponed until further notice. Please note, conferral of degrees will still be posted on official transcripts 12 to 15 weeks after the end of the semester in which you applied. You can check your unofficial transcripts on InsideBC to see your degree pending status.

How do I turn in Academic Renewal, Request for Evaluation, Graduation Petition, and Substitution Waiver forms?

Email the form from your BC assigned email to bcrecords@kccd.edu and keep the original for reference. All forms must be complete and legible to be processed.

Transcripts FAQs

How do I send an official transcript to another school, employer or any other destination/location?

See Transcripts for ordering official transcripts.

Free transcript orders will be accepted once the campus reopens. Until such time, the only option is to order them online and pay the fee.

If you attended BC prior to 1987, email bcrecords@kccd.edu, there is no rush for this option.

As a 3rd party, how do I order an official transcript for a current/previous student?

For all 3rd party requests, please visit the Transcript Ordering Overview page to place a transcipt order.

Can I check the status of my transcript request?

Yes, if it was an online order.

• Call Credential Solutions at (847) 716-3005
• Click “check order status” link in your order confirmation email
• Click "Check Order Status" on Transcripts

Where do I access an unofficial transcript?

Students may access their unofficial transcripts at any time by logging in to their Inside BC student account on the website.

1. Login to InsiceBC (top left of website)
2. Click MyBanWeb
3. Choose "View Transcripts"

If you cannot log in to your BC account, email bcadmission@kccd.edu.

Unfortunately, if you attended BC prior to 1987, these records are housed in our office and would need to be accessed manually or located in our scanning system. Email at bcrecords@kccd.edu and/or wait until the campus re-opens to access these unofficial/official transcripts.

How do I get my General Education Certification (GEC) or IGETC for my UC or CSU?

Email bcrecords@kccd.edu for the form and instructions. You will email the completed form back to us from your BC assigned email account for processing. Please allow 4-8 weeks for processing. This will be submitted directly to the UC or CSU you have provided on the request. We cannot send this to a student only a postsecondary institution.

How do I request a duplicate diploma or certificate?

This process will be unavailable until further notice, while campuses are closed and we work remotely. We will work on expediting these requests once the campus has reopened. If you request a transcript, either official or unofficial, your Certificate of Achievement and Degree will show up as awarded. Job Skill Certificates will not show up on your transcripts.

What if I ordered a transcript and put it as a HOLD for Pick-up?

If you had previously ordered a transcript for pick up at Admission and Records office, but failed to pick up the transcript on time, you can resubmit a new transcript order via our online ordering system. You can claim the hold for pick up order at a later time when campus reopens.

Can I order a hold for pick up transcript?

Bakersfield College will not be allowing HOLD FOR PICK UP ORDERS until campus reopens. Mail your official transcripts to your permanent address or to your third party requester.

What if I do not see my question or concern here?

Feel free to ask any questions or state your concern to bcadmission@kccd.edu if it pertains to registration or bcrecords@kccd.edu for any question about evaluations, transcripts, veteran services, credit by exam, and/or graduation

Looking for any form from Admission and Records?

Email bcadmission@kccd.edu from your BC assigned email account for any form(s) that you need. All forms must be complete and legible to be processed.

Veteran Student Services FAQs

I am a Veteran/Dependent, how do I know if I have been certified for the current semester?

You should have received an auto-generated email to your BC student email account when the certification was submitted. You may also reach out to the VA directly to follow up on any past or current certifications. Their number is (855) 225-1159.

I am a Veteran/Dependent; I dropped/added a course to my current schedule. What next?

Email bcrecords.edu from your BC assigned student email account with Veteran in the subject line. Include the course information and date this was completed. We should be able to update the certification for you, which will generate an auto-generated email to your BC student email with the updates/changes made.

Who do I contact if I haven’t received any payments from the VA for the current semester?

Contact the VA at (855) 225-1159 for any questions related to payments.

Why isn't the VA paying me full-time?

It is likely you are not enrolled as a full-time student,which is 12 or more units. Be sure if you add or drop any courses, you notify us immediately so we can make the proper adjustments to your certification in a timely manner. Notify us by emailing bcrecords.edu from your BC assigned student email account with Veteran in the subject line.

I am trying to register, and my registration date is wrong.

Be sure you have completed any updates via your student account. If you’re still getting a later date, email us at bcrecords.edu from your BC assigned student email account with Veteran in the subject line so we may verify the reason for late registration.

Why do I still have a balance on my BC account? Shouldn’t the VA have paid by now?

The process for VA payments takes additional time. If you are concerned, email bcrecords.edu from your BC assigned student email account with Veteran in the subject line. We should be able to verify how much we billed them and if payment was received.

I have registered for Summer/Fall 2020 courses and need to certify for the VA. How do I fill out my Yellow Card while the campus is closed?

Email bcrecords.edu from your BC assigned student email account with Veteran in the subject line. Include:

1. Your student ID# (do NOT include your SS#)
2. The term (summer/fall)
3. Your current major
4. Copy of your current CSEP if you updated it with the VA Educational Advisor since the last semester

Once we are able to submit the certification to the VA, you should receive an auto-generated email to yourBC student email account.

I need to be tagged for priority registration and/or to not be dropped for nonpayment.

Email a copy of your DD-214 or active military ID with your student ID# to bcrecords.edu from your BC assigned student email account with Veteran in the subject line.

Internation Student FAQs

How do I become an international student at BC?

For all international related questions, visit International Students. If you have additional questions or concerns, you may reach out to our Educational Advisor for International Students at debra.anderson1@bakersfieldcollege.edu.

I am a current international student at BC, how do I get assistance?

Email our Educational Advisor for International Students at debra.anderson1@bakersfieldcollege.edu from your BC student email account. Include your name and student ID# along with your question/concern.

Tax FAQs

I am a BC student, how do I access my 1098-T form?

1. Log into InsideBC
2. Click on MyBanWeb
3. Select Banner Main Menu
4. Click on "student"
5. Under student records, click on "tax notification"
6. Type in the year desired - example: 2016
7. Click submit and print form

I am a BC student, what is the BC Tax ID number I need for my taxes?

The BC Tax ID number is 95-6006644