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Job Skills Certificate
Automotive Management Job Skills Certificate
Required units: 14

This program develops the student’s knowledge and basic skills to seek entry level employment in the automotive services industry. These include a general technical knowledge of the automobile and light truck; automotive service writing including California legal requirements set forth by the Bureau of Automotive Repair; customer satisfaction including telephone and face-to-face interpersonal communications skills; handling warranty claims and documentation; DMV documentation and processing; use and understanding of general office keyboarding skills, and automotive parts sale and stocking systems.

Required courses: 14 unit
AUTO B1ab	Introduction to Automotive Technology 4.0
AUTO B3	Fundamentals of Automotive Management and Services 4.0
INDT B10	Occupational Readiness 3.0
COMS B5	Introduction to Microsoft Office 2010 3.0

The courses and unit values on this page are representative of the typical values and courses required by this program. They are taken from the most current catalog, and therefore may not be accurate for the degree or certificate requirements for some students, depending on your year of catalog rights. Please refer to your appropriate catalog or see a counselor for accurate degree requirements.