Bakersfield College's emergency notification system, called BC Alert, will enable us to communicate with you quickly in the event of an emergency. The BC Alert system will alert and provide pertinent information and instructions to students, faculty and staff via voice, e-mail and text messages to the phone numbers and e-mail addresses on file. The system uses CONNECT-Ed, which is a web-based mass notification system that sends emergency messages instantly and simultaneously to telephones, mobile phones, wireless devices and email addresses uploaded into the CONNECT-Ed system by KCCD. The BC Alert System can also send a text message to your cell phone. Standard text messaging rates will apply. Return to top
A BC Alert will be sent only to inform you of a very serious incident or situation, a campus or site closing, or some other event that requires rapid, wide-scale notification to the community. Examples of such events would be a campus shooting, bomb threat, hazardous materials spills, flood, earthquake, or fire. Test messages will also be sent approximately once a semester. Return to top
Your contact information is automatically loaded into the Connect-Ed system using the data you have previously provided for admissions and registration and stored in our database. It is important that you keep this information up-to-date so that you will receive Alert messages. Return to top
You should check and update your Home and Cellular phone numbers and not Opt Out of receiving Alert text messages. Return to top
The contact information submitted for the BC Alert system will be kept private and confidential. It will not be shared with other entities, but used only by Bakersfield College to communicate with you in the case of a school closing or emergency. Return to top
The system does its best to detect whether it has reached a live person or an answering machine. Sometimes loud ambient noises may cause the system to loop. If this happens, use the mute feature on your phone or move to a quieter location to prevent the message from looping or repeating. Return to top
When Bakersfield College sends out a call using the BC Alert System, it will always display caller ID information and the phone number 888-522-3932. Return to top
Alert text messages will come from 23177 or 63079. Return to top
Yes, standard text messaging fees will apply. Return to top
After you add your text messaging phone number to the BC Alert System, you should receive a confirmation message the following business day. Return to top
BC Alert: You are now confirmed to receive alerts from us. For more info text reply "HELP" or "STOP BC Alert" to opt-out.
For T-Mobile subscribers only, the following message is sent instructing you to perform an action:
BC Alert: You have asked to receive SMS alerts from us. You must text reply Y BCALERT to confirm this request.
After the T-Mobile subscriber sends the text reply, the system will send the following message: BC Alert: You are now confirmed to receive alerts from us. More info text reply HELP or STOP BCALERT to opt-out. Return to top
Please check with your mobile phone provider to find out if your device accepts text messages. You may also want to check with your provider to see if text messaging has been enabled. You may need to subscribe to a text messaging plan in order to receive or reply to text messages. Return to top
No. If your SMS phone was already submitted to our database, you should be confirmed to receive SMS alerts from us. However, you may also test to find out by texting the word "SUBSCRIBE BCALERT " to 23177 and you will receive a reply with the following:
BC Alert: This phone number has already been opted in. More info text reply "HELP" or "STOP BCALERT " to opt out. Return to top
Although you can chose to Opt Out of receiving Emergency Notification messages, we strongly encourage you not to Opt Out. In an emergency situation, the ALERT system will attempt to contact you with important information via all the available communication methods including voice messages to the phone numbers you have provided, email and text messaging. Depending on where you are at and what you are doing at the time the messages are sent, a Text message could be the best communication mode to alert you of the emergency condition.
If you do wish to Opt Out of receiving Emergency Notification Text messages from the ALERT system, there are two ways in which you can Opt Out.